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With the booming in telecommunication sector, demand has been increased for prospective
telecom consulting firm. More need of external supports by external entities have
been emerged to cope up with the fast growth rate of telecommunication. Here, offshore
consulting firm not only offers wide ranges of services but also helps in giving
ongoing support for sustaining in the competitive market.
Our extensive expertise in the telecom sector brings end to end solutions at very
affordable rates cutting your cost almost by 50%. We work as per the business need
of our clients. Expertise in various areas of telecom industry, our employees provides
unique solution in telecom auditing services. CAT Technologies Ltd has been delivering
ample of services in telecom sector like technical help desk supports, customer
care supports, transaction processing and back office services. Our fee arrangements
suit the project along with the client’s budget and business needs. You get
what you pay for here. |
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Service Offerings: |
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Sales & Marketing |
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Lead Generation
Events Support
Pre-sales and Post-sales Assistance
Up selling and Cross selling
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Customer Relationship Management |
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Customer Care
Account Support
Customer Retention |
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Order Management
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Order Entry
Simple and Complex order Processing
Installation
Order status enquiry |
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Billing Support Services
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Billing Reconciliation
Revenue Assurance
Billing Management
Inbound/Outbound Collections |
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Level-1 Support |
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Information Capture
Call and case-logging
Request Qualification
Billing and General enquiries
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Level-2 Support |
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Troubleshooting
Navigation issues
Product installation queries
Product Activations |