Technologies brings gamut of technical services to be handled by most respective technical firms. Booming in technology proffers technology related equipments, peripherals, and services to the global market. Companies deal with product and services related to the tech sector need more attentive concern about their consumers for giving seamlessly end to end services. Offshore technical providers are possessed with technical supports agents giving technical support calls and services to support through their facilities. CAT Technologies Ltd with its extensive years of experience offers streamline services relate to tech support through various channels like from a toll free number, telephone, VoIP, chat, email, Interactive voice response and the web. Our rapid set-up, scalability, high customer satisfaction services set our client to focus on their core works cutting their operating cost by a great extent.
	Our core competency:
		Extensive experience on offshore model services Certified professionals/Engineers to cater clients’ needs Efficiency in technical skills Constant training in multiple technologies as per client specific Proficiency in Tier I, Tier II, and Tier III technical supports Well secured networked infrastructure Dedicated team of Tech support acts like Helpdesk functions
	Telecom Support
		Level1    - Functional Usage Support    - Provisioning / Installation / Configuration    - Chat / Email /  Web support services Level2    - Line fault troubleshooting    - Line fault repair
	Hardware / Product Support
		Installation / Configuration Support Product Registration / Activation Functional Usage Support Services Troubleshooting Engineer dispatch Warranty Support
	IT Support Services
		Troubleshooting –L1/ L2 Repair / Upgrade Issues Engineer dispatch System & Account Management – L1 / L2 Functional Usage Support Services – L1 Install, Move, Add, Change Support – L1 / L2